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FAQ

  • Can I buy the bow separately?
    At the moment we are not selling our bows separately.
  • Are your collars and bandanas made for cats?
    Our smaller collars and bandanas may fit on cats; however, please be advised that all our collars and bandanas are made with very durable buckles and not the break-away buckles normally found on cat collars.
  • Can I get a custom collar and/or bandana
    It all depends on what you want customized and the availability of our supplies. Please note that an extra charge applies to any custom order.
  • Can I cancel or change my order
    Yes, please email us at pupitup.info@gmail.com to cancel or change your order. A refund will be made once the cancellation or change has been processed.
  • Can't Find Your Question?
    Can't find your question in our FAQ section, No Problem! Please email us at pupitup.info@gmail.com and we will be happy to answer any questions within 24-48 hours.
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